Cattle Country Adventure Park has once again been awarded the highly regarded VisitEngland Quality Assured Visitor Attraction. The accreditation offers new and returning visitors to the park, reassurance of an official endorsement of high quality and shows our continued commitment to excellence here at Cattle Country.
The assessment was carried out by a member of the VisitEngland team, who spent the day at Cattle Country during August. The Park received an overall score of 80%, a 3% improvement on last year, and a huge 95% rating for the staff team.
Judges from VisitEngland commented: “The staff were excellent in their customer care, welcome, and friendly attitude and were proficient in their roles. There was a good sense of team work and camaraderie and a general impression that staff enjoyed working at the attraction.”
The Judge added: “A family visit was carried out with my 10 and 12 year old girls and their friends aged 9 and 11. We had a fantastic day and could not possibly fit everything the girls wanted to do into a one day visit.”
Stuart Burnell, General Manager at Cattle Country said: “We are delighted with this report because the judge noticed all of the improvements we’ve made since last year, especially to the farmyard and tractor rides. Well done to the whole staff team for scoring so well and continuing to deliver great customer service. This assessment is an important part of our review process and helps us to keep on improving the park every year.”
As Cattle Country scored 95% in the staff category, it can now be nominated for the Welcome Accolade.
Find out more about VisitEngland at http://www.visitengland.com